Shipping & Delivery
Shipping & Delivery
We are committed to providing a smooth and reliable delivery experience for all our customers.
Free Worldwide Shipping
We proudly offer free worldwide shipping on all orders. Every order is shipped with Track & Trace, so you can easily monitor your package from dispatch to delivery.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Once processed, your order will be prepared and handed over to our shipping partners.
Estimated Delivery Times
- United States: 5–10 business days
- Canada: 8–14 business days
- Europe: 7–12 business days
- Australia & New Zealand: 8–14 business days
- Rest of the World: 10–20 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or high seasonal demand.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your Track & Trace number. This allows you to follow your package and stay updated on its delivery status.
Address Accuracy
Please ensure your shipping address is correct when placing your order. We are unable to redirect packages once they have been shipped.
Customs & Import Duties
Depending on your country, international orders may be subject to customs duties or import taxes. These charges, if applicable, are the responsibility of the customer.
Need Help?
If you have any questions about your shipment or delivery, please contact our customer support team and we will be happy to assist you.
Contact Information
Email: info@lumespera.com
Response time: 24-48 hours
